As always, your comments are spot-on.
As this is (I assume) intended for inclusion in your forthcoming book,
I'll include some points that will doubtless seem petty, and I'll start
with one of them. You use "2" in many places where I would write "two". I
think "2 weeks" is OK (though I'd usually write "two weeks" all the same),
because it's not an inherently integer quantity, but I don't like "2
frame-captures" much. There are other similar examples.
It's an unfortunate fact that very few fonts have fractions with
horizontal bars, and things like 1/2mv squared can be misread: does it
mean (1/2)mv squared, or 1/(2mv squared)? OK, anyone who knows any
elementary physics knows which you mean, but not everyone who reads the
book will know. Also (rehashing an old discussion), I'd prefer to see
mv in italics.
A little earlier you seem to be saying that 600 miles = 970 km per hour
-- I think you need to say "per hour" both times.
1.67 lbs -- I'm not sure if this applies to avoirdupois units, but SI
unit symbols don't change in the plural.
I was glad to see you flagging "SOFI": could the people for whom the
slide was prepared be expected to know what it meant?
Some journals insist that "significantly" only be used in reference to
a specified statistical test. A good idea in principle, except that in
practice so many supposed statistical tests are executed so badly that it
may not be much of an improvement.
"Replacing PowerPoint with Microsoft Word (or, better...)". I feel it's
a pity to mention the proprietary alternative at all. OK, we all realize
that everyone (apart from me) uses Microsoft Word for their
word-processing, but it shouldn't be set in stone.
"Nature or Science" -- in many ways these are poor
choices of model, because they both have reputations going back many years
of allowing authors to omit essential "boring" information that less
prestigious journals require. Flashy, highly visible, etc., Nature
and Science certainly are, and everyone wants to publish in them
from time to time, but substantial, on the whole, they are not.
-- Athel Cornish-Bowden (email),
September 7, 2005
I believe Nature and Science have the highest citation rates per
article of any scientific journals, a measure of their substantial
quality. Several journals generate more citations but they publish many
more articles so their citation rates are not as high as Nature and
Science.
Both Nature and Science are widely available to serve as convenient
models for technical reporting. I think Nature is a better model than
Science.
The scientific journalism and the technical commentaries in Nature are
also excellent models for more accessible technical reporting, such as
that done at NASA.
-- Edward Tufte, September 7, 2005
What a tragic tale.
Your assessment of the critical Boeing slide and the
organisational/managerial decision-making context in which it was consumed
is perceptive, detailed and deeply saddening. If only such opaque and
misleading slides were the exception: in my experience they are far too
common.
But I disagree with your conclusion. You suggest that a move to
Microsoft Word and substantially text-based reporting will improve the
situation, but a word of caution is required here. You rightly state that
'concisely written reports' should form the basis for decision-making
discussions. But how many people are able to write the crisp, insightful,
concise documents you envisage? I suggest that unless the writing skills
of many thousands of professionals improves dramatically, high-level
executives will continue to demand presentations. In my experience, the
act of launching Microsoft Word ingnites in most professionals an urge to
write lengthy, repetitive documents with peripheral appendices,
duplicative introductions and misleading executive summaries, in which the
key conclusions are at best difficult to discern and at worst so caveated
as to be absent. Reading professional reports often requires ploughing
through tens of badly-written (and often boring) pages in the
(occasionally vain) hope of finding useful conclusions or messages. The
authors of these documents generally overestimate by a substantial margin
the time that the recipients have to read and understand them. Isn't it
small wonder that time-starved decisionmakers demand slides?
Your targets should be woolly, imprecise thinking and misleading
communication, no matter what the software package in which they appear.
Word is no safer than PowerPoint from these twin evils. It seems to me
that the real question is: how can we teach people to leave formulaic
convention behind and to communicate crisply and accurately, no matter
what the medium?
I'll end here, only hoping that you and your other readers will show
mercy in commenting on the inevitable divergences between my contribution
and the high standard of writing that I have described...
-- Will Judge (email),
September 7, 2005
How to make engineers write concisely with sentences? By combining
journalism with the technical report format. In a newspaper article, the
paragraphs are ordered by importance, so that the reader can stop reading
the article at whatever point they lose interest, knowing that the part
they have read was more important than the part left unread.
State your message in one sentence. That is your title. Write one
paragraph justifying the message. That is your abstract. Circle each
phrase in the abstract that needs clarification or more context. Write a
paragraph or two for each such phrase. That is the body of your report.
Identify each sentence in the body that needs clarification and write a
paragraph or two in the appendix. Include your contact information for
readers who require further detail.
-- William A. Wood (email),
September 8, 2005
This doesn't exactly fit `rocket science' but I was not sure where
else to put it. A better title might be "Power Point does
lifesaving--NOT."
This was an entry at the National Review blog called The Corner at 1:22
p.m. September 8 [http://corner.nationalreview.com/].
If you want to see low levels of useful data per slide, let alone
irrelevance to the task at hand [presumably saving lives threatened by
Katrina], you could hardly beat those referred to below.
"On lunch at work, but still would prefer no identification if
referenced. Thought you might like to experience what our elite fire and
hazmat volunteers are going through. This is insane.
"It appears that all people under FEMA for over two weeks must take
"awareness and prevention of sexual harassment," "equal rights officer
orientation," and "valuing diversity" training programs. The programs
total 3-4 hours.
"The mandatory training matrix is here: http://training.fema.gov/EMIWeb/downloads/Mandatory05Matrix.doc
"The letter adopting the matrix is here: http://training.fema.gov/EMIWeb/downloads/Mandatory%20TrainingII.doc
"Powerpoints for the trainings:
http://www.training.fema.gov/emiweb/downloads/DF506/DF%20506%20Sexual%20Harassment%20Visuals.PPT
http://www.training.fema.gov/emiweb/downloads/Df434/DF%20434%20Intro%20to%20Equal%20Rights%20Powerpoints.ppt
http://www.training.fema.gov/emiweb/downloads/DF416/DF%20416%20Diversity.ppt
-- John Liljegren (email),
September 8, 2005
I noticed a grammatical typo in the slide analysis,in the note (with
arrow) beginning "Here "ramp" refers to...". The typo reads "...ARE BE too
long..." included in the sentence beginning "Such clarifying phrases...".
Continued Success, Ben-Zion Wasserman
-- Ben-Zion Wasserman (email),
September 8, 2005
Thanks to the keen-eyed Kindly Contributors Athel Cornish-Bowden and
Ben-Zion Wasserman for catching my mistakes.
ET
-- Edward Tufte, September 10, 2005
I wasn't surprised to see my remark about Nature and
Science contested but I was surprised to see who did the
contesting, because what I see as the faults of these journals are exactly
the sort of faults that you often criticize in your books. They both
publish a lot of work that is fashionable and apparently exciting, but
they don't insist on including the supporting information that allows
readers to know exactly how the experiments were done -- half the time
they wouldn't even allow authors to include this information
because they would say it made the article too long. What happens in
practice, therefore, is that high-profile authors will publish a
claim-staking exercise in Nature or Science and
then, if you are lucky, follow it up later in a journal of lower prestige
with a "full paper" that includes the essential details omitted the first
time round.
Let me quote (in suitably anonymized form) an e-mail that I received
last week from a distinguished colleague in the US:
Thank you for bringing the (journal) paper by (authors) to
my attention. I have not been keeping up on the literature (relevant
comments below) and was not aware of it but absolutely agree with it.
The paper by (other authors) (Nature, 2003) is pure
bullshit, and the editors and reviewers responsible for letting it be
published in Nature should hang their heads. (Name) and
coworkers have hit the major problems (a totally incorrect assay
procedure, highly suspect immunoblotting results) on the head in the
third paragraph of his discussion....
This is just one isolated example, of course, but one out of many that
one could cite.
-- Athel Cornish-Bowden (email),
September 11, 2005
I'm trying to improve technical presentations in an organization where
several high-level decision-makers didn't know about 1/2 mvv. The
engineers there will be much better served, and decisions improved, by
reporting at the level of Nature and Science (ideally articles, but even
the commentaries on articles would be fine). My other models for NASA are
Feynman's lectures on physics, and the A3 page (or 11 by 17 in) folded in
half. You can see where we're at. If they would just write sentences, with
subjects and predicates, rather than those damn bullet points.
At some of these organizations, a technical report is called a "pitch"
and is presented in 10-15 minutes, or presented simply as a PP deck to
look over, or shown as a one-slide executive summary, or circulated by
email-attached PP slides for the cognoscenti. Some of that reporting is
done in a crisis; the Boeing PP slides were prepared in 2 or 3 days when
the Columbia was in trouble but still flying.
Moving from the PP slide-format to the Nature-style concise report
would be an enormous improvement for any applied technical organization.
Fretting about the differences between Nature and the Proceedings of the
National Academy of Sciences is not relevant to improving NASA workaday
technical reporting.
Nature and Science publish about 15,000 authors and co-authors a year,
which means, given their high rejection rate, they disappoint perhaps
50,000 aspiring contributors each year. That is a lot of enemies to make.
Nature and Science rejections probably annoy and bruise more scientists
than all other scientific journals combined. Very few scientific
publications have high rejection rates, in large because publication is
financed by page charges (not unlike a vanity press), paid for by the
author's research grants or institution.
Just about everyone who has attempted to publish has their own personal
collection of injustices to retail. These horror stories describe biased,
incompetent, envious referees and idiotic editorial decisions--at least at
every journal with a rejection rate greater than 0%. The anger and the
whiny sense of entitlement occasionally exhibited by rejected authors can
become rather intense (even experienced on this little board with a
contribution acceptance rate of about 60%). Publication horror stories and
associated gossip are rampant in the social sciences and humanities, where
rejection rates for the top journals routinely exceed 90%.
Talking to journal editors, not just the multitude of rejected authors,
will fill out this picture. Over the years I've served on a dozen
editorial boards of research journals and have gotten a pretty good idea
of selection processes. This wisest thing I heard was from the editor of
journal with a 1 in 20 acceptance rate: it is easy to identify and reject
the 90% of the submissions below the line; but for the top 10% [only half
will be published], it's a lottery [depending on the quirks of the
referees]. For NSF proposal reviewing (at least in the social sciences),
it was usually very few star proposals which then led reviewers to ask how
deep in the pool of routine dustbowl empiricism do we wish to dip? For
journals and for grants, overall I was impressed with the care and
integrity of the selection processes; I think most of us involved, other
than the true believers, were seeking to find something, anything, that
was good, novel, and true. I admire excellence in nearly whatever form it
may take. For marginal submissions, those on the edge of accept/reject,
non-meritorious factors may tend play a more important role in the
decision, as it also does in faculty hiring in my experience.
The performance of a journal must be measured in aggregate and not
merely by the embittered anecdotes of the rejected; that is why citations
per published article and circulation numbers are relevant. Measured by
citations per article, Nature and Science are close to the top, sometimes
at the top. And they are by far the most widely circulated scientific
journals. A measure of overall system performance is whether every
minimally competent article gets published somewhere, if not in the
most-cited and widely circulated journals. That is surely the case, since
the median number of citations resulting from a published scientific
article is zero.
[This thread should now resume its discussion of technical reporting.]
-- Edward Tufte, September 11, 2005
Athel's comments are spot-on. It is odd to see Dr. Tufte, of all
people, invoke the popularity of Science and Nature as evidence in support
of his notion that these journals provide excellent models for technical
reporting.
Is it really enough that the correct result is obtained in the end,
even if the audience is, like the audience watching a magician, left
mystified by the steps taken to obtain that result? Is the "pitch culture"
now acceptable if it is dressed in suitably sleek, technical- looking
garb, rather than the strip-mall cheapness of a PowerPoint template?
There is no question that Science and Nature publish some spectacular
science. They also publish some mediocre work, and some that might be
reasonably described as craptacular. The problem here is that the
extreme brevity of the Science and Nature formats in too many cases
precludes even the expert reader from making a critical assessment of the
claims presented, as Dr. Cornish-Bowden correctly points out (and no,
I've never been described as "distinguished," i.e., that was not me).
As a consequence, in many cases the only way to critically evaluate a
claim made in Science or Nature is to try to repeat the experiments
oneself with the proper controls (not shown in the paper) included. This
is also the case with journals that provide adequate space to describe
methods, complete controls, etc., but in my opinion the problem's severity
is substantially reduced. As a working scientist, I have to say that on
balance, the technical reporting styles enforced by Science and Nature
make it harder, not easier, to sort out what is being done in my field,
and what it means.
-- Alex Merz (email),
September 12, 2005